All rights and obligations of the Operator as well as you as a data subject are regulated by the Personal Data Protection Act in accordance with the GDPR Regulation, which the Operator strictly observes. The personal data controller is a person who defines the purpose and means of processing personal data and processes personal data in his own name.
The operator of your personal data is the company SLOW IT AGENCY Ltd., ID No. 52062830, registered office: Karpatske namestie 10A, 83106 Bratislava – Raca, registered in the Commercial Register maintained by the District Court Košice I., section: Ltd., file 45048 / V (further referred to as the “Operator”). The controller has an authorized person responsible for the protection of personal data, who oversees the proper processing of personal data and which you can contact at any time, in writing at Karpatske namestie 10A, 83106 Bratislava – Raca or electronically at timea@slowittravel.com
SCOPE AND CATEGORIES OF PROCESSED PERSONAL DATA.
The scope, or list of processed personal data, is determined by the relevant legal regulations, it follows directly or indirectly from the concluded contract of travel arrangement as well as other contractual documentation or is stated in the consent with the processing of personal data.
The Operator processes the personal data to the extent necessary to fulfill the purpose of their processing. Particularly these are identity-related and contact information, i.e. title, first name, surname, home address, date of birth, social security number, travel document number and scan, e-mail and telephone number.
For marketing purposes, the Operator processes the following categories of personal data:
(a) Basic identification data – title, name, surname and address of residence;
(b) Contact details – email address and telephone number;
(c) Where applicable, photographs of the trip experience taken;
(d) Information on the use of products and services – what services you have shown in our past interest in us, information on the use of the client zone, etc., based on this data we can recommend suitable products and services;
(e) Information from phone call logs or other interactions with you, such as by email or SMS.
PERSONAL DATA SOURCES
We collect the personal data referred to in the previous point directly from you as the data subject. In the absence of personal data obtained directly from you as the data subject, in most cases the source of this personal data is your traveling or family member. Personal data respectively include any of your personal information when you subscribe to the newsletter, when you register at www.slowittravel.com, in your travel contract, or in other places in the online environment or other documents. Personal data may also in some cases come from publicly available sources, registers and records, for example from the Commercial Register, or may exceptionally come from third parties who were authorized to provide them to the Operator.
PURPOSE OF PROCESSING
If personal data are processed in connection with the fulfillment of the Operator’s contractual obligations, the legitimate interest of the Operator or pursuant to a special regulation or an international agreement by which the Slovak Republic is bound, the purpose of the processing is mainly related to the following activities:
– conclusion, registration and administration of travel arrangements, including customer care, e.g. within the client portal;
– provision of all services resulting from the contract;
– conclusion of insurance contracts;
– fulfillment of contractual obligations in relation to the security of visas;
-processing of personal data in accounting;
– processing of personal data in connection with the fulfillment of obligations arising from the employment relationship;
– registration and archiving;
– resolution of possible claims and active and passive litigation;
– performance of internal audit, compliance check, etc.;
If personal data are processed with the consent for marketing purposes, the main purpose of such processing is to offer the latest information on the current products and services of the Operator, or on the offers and services of the Operator’s business partners.
– offer of products and services, whereby the Operator may provide offers electronically, particularly in the form of e-mails or messages sent to mobile devices via telephone number or application, as well as through the client zone; by post, telephone and the like;
-automatic processing of personal data, including the use of applications for remarketing, retargeting and user segmentation to tailor the offer to your individual needs;
– realization of consumer competitions;
-Satisfaction surveys on products and services used;
– for the purpose of organizing social events organized by the Operator.
Consent for marketing purposes is voluntary. However, it is necessary for the Operator to be able to send individual offers of products and services, to secure consumer competitions, etc., and without such consent the Operator is not authorized to provide the services in question.
LEGAL BASIS
The legal basis for the processing of personal data is, as a standard, the fulfillment of a legal obligation (particularly Act No. 18/2018 Coll. On the protection of personal data), the conclusion, administration and fulfillment of contractual obligations under a tour contract, legitimate interest, the Operator’s legally protected interests and the consent of the data subject (especially for marketing, consumer competition, etc.).
If you refuse to provide the Operator with the personal data required for the purpose of fulfilling the Contractual obligations of the Operator or by law, the Operator is not obliged to conclude a contract for the provision of a tour or a contract. or provide any other services.
PROFILING AND AUTOMATED DECISIONS FOR PERSONAL DATA PROCESSING
The operator also carries out the so-called. profiling, or automated processing in selected processes. Automated processing is the processing of personal data using exclusively automated information systems (e.g. software, etc.) or web applications for the purpose of calculating the price of a trip, etc. The Operator seeks to provide tailor-made offers for products and services, and for this reason, personal data is profiled with the consent granted for marketing purposes.
TIME OF PROCESSING AND STORAGE OF PERSONAL DATA
The controller shall be authorized to process the personal data of the data subjects for a period determined in accordance with the relevant legislation. Processing of personal data by consent is only possible during the period for which consent was given. The consent is given to the Operator for the period of the contractual relationship and for the next 2 years from the termination of the contractual relationship or until the withdrawal of consent. If you are not or become a Client of the Operator, the consent will be valid for 2 years from the granting or until the withdrawal of the consent. After the expiry of the relevant period, personal data will be deleted, unless their storage is required under the relevant legislation of the Slovak Republic.
ACCESS TO PERSONAL DATA AND CATEGORIES OF PERSONAL DATA RECIPIENTS
In addition to the Operator and its employees, other persons who process personal data as intermediaries may have access to the processing of personal data. Given the range of services provided by the Operator, this is a very wide range of intermediaries, with the transfer of personal data also to third countries, mostly destination and transit countries under the concluded travel contract.
Below are the categories of referrers:
– accommodation providers;
– airlines;
– transport companies;
– guides;
– embassies;
– cooperating agencies;
– local travel agencies;
– IT service providers;
– accounting service providers;
– law firms;
– public authorities;
– other persons providing services to the Controller and processing personal data on his / her behalf under a contract on the processing of personal data.
In addition to the Operator and its employees, other persons who process personal data as intermediaries may have access to personal data for marketing purposes. For example, they may be external companies that manage IT systems or provide other services related to the processing of personal data for marketing purposes (Web support, Google, Facebook).
RIGHTS OF THE PERSON CONCERNED WITH PERSONAL DATA PROCESSING
The data subject may exercise the following rights when processing personal data:
– the right of access and information to your personal data,
– the right to rectify personal data,
– the right to delete personal data,
– the right to limit the processing of personal data,
– the right to transfer personal data,
– the right to object to the processing of personal data,
– the right to the ineffectiveness of automated individual decision making, including profiling,
– the right to withdraw consent at any time (if consent is the legal basis for processing),
– the right to initiate proceedings to the supervisory authority, Office for Personal Data Protection of the Slovak Republic, Hraničná 12, 820 07 Bratislava 27, Slovak Republic, contact: +421 2 3231 3214, e-mail: statny.dozor@pdp.gov.sk.
The data subject may exercise these rights in accordance with the Personal Data Protection Act and the GDPR, as well as other applicable legislation. The operator shall provide comments and any information on the measures taken as soon as possible, but no later than one month after receipt of the application. In justified cases with regard to the complexity and number of requests, the Operator may extend this period by another two months, even repeatedly. The Operator shall inform you of any such extension within one month of receipt of the application together with the reasons for the extension of the period.
You may exercise your rights against the Operator by means of a written request at the Operator’s registered address: Karpatske Namestie 10A, 831 06 Bratislava – Raca or by electronic means at: timea@slowittravel.com
WITHDRAWAL OF CONSENT TO PERSONAL DATA PROCESSING
Consent to the processing of personal data is based on the principle of volunteering, which means you can withdraw your consent at any time by sending an e-mail to timea@slowittravel.com, giving your personal data, at least in the name and surname, home address and information that you do not want the Operator to process your personal data (or if you would like to receive only selected bids, please specify what bids are those in order to meet your request).
Bratislava, January 6th 2026
